Arte Grossé bvba processes personal information in compliance with this privacy statement. For further information, questions or comments on our privacy policy, please contact Arte Grossé at 

Purposes of the processing

Arte Grossé bvba collects and processes customers’ personal data for customer and order management (customer administration, order/delivery follow-up, invoicing, solvency follow-up and the sending of marketing and personalised advertising).

How do we use cookies?

1. Necessary cookies
Necessary or essential cookies are cookies that are necessary for the operation of the website.

2. Functional cookies
These are cookies that ensure the website functions properly. Examples for which these cookies can be used:
Remembering your login details;
Ensuring the security of your login details;
Ensuring the uniformity of the layout of the website

3. Analytical cookies
On the basis of these cookies, information is collected about the way visitors use our website. This is done with the intention to improve the content of our websites, to further adapt it to the wishes of the visitors and to increase the usability of our website. For example, the usage of Google Analytics.

4. Social media cookies
Our website can implement so-called embedded elements of other third parties, such as YouTube, Twitter and Google Analytics. These are used to integrate social media into the website through plug-ins.

Legal foundation for the processing

Personal data is processed based on Article 6.1. (a) consent,(b) (required for the implementation of an agreement), (c) (required to satisfy a legal obligation), (f) (required for the protection of our legitimate interest in entrepreneurship) of the General Data Protection Act.

[Insofar as the processing of personal data takes place based on Article 6.1. a) (consent), customers always have the right to withdraw the given consent.]

Retention period

Personal data processed for customer management will be stored for the time necessary to satisfy legal requirements (in terms of bookkeeping, among others).

Right to inspection, improvement, deletion, limitation, objection and transferability of personal data

The customer has at all times the right to inspect their personal data and can have it improved/improve it should it be incorrect or incomplete, have it removed, limit its processing an object to the processing of their personal data based on Article 6.1 (f), including profiling based on said provisions.

Furthermore, the customer is entitled to obtain a copy (in a structured, standard and mechanically readable form) of their personal data and to have said personal data forwarded to another company.

In order to exercise the aforementioned rights, the customer is requested to:

-        Adjust the settings of their customer account; and/or

-        Send an e-mail the following address:

Direct marketing

The customer is entitled to object free of charge to the processing of any processing of their personal data aimed at direct marketing.


The customer has the right to file a complaint with the Belgian Privacy Protection Commission (35 Rue de la Presse, 1000 Brussels -